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Privacy Policy – Sanjo Hospital
Effective Date: 04-August-2025
At Sanjo Hospital, we are committed to protecting the privacy, confidentiality, and security of our patients’ and visitors’ personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our hospital or use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, gender, date of birth.
- Medical Information: Health history, reports, prescriptions, and consultation records.
- Billing & Insurance Details: Health insurance provider, policy number, payment records.
- Online Data: IP address, browser type, cookies, and activity on our website.
- Emergency Contact Information
2. How We Use Your Information
We use the collected information for purposes including:
- Providing and managing medical treatment
- Booking appointments and follow-ups
- Processing payments and insurance claims
- Maintaining medical records and patient files
- Responding to inquiries and feedback
- Improving our services, website, and patient experience
- Complying with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share it:
- With your consent
- With doctors and specialists involved in your care
- With insurance companies for claims processing
- With government bodies or authorities when legally required
- With authorized service providers (e.g., lab testing, IT support) under confidentiality agreements
4. Data Protection and Security
We implement robust physical, technical, and administrative safeguards to:
- Prevent unauthorized access, loss, or misuse
- Secure electronic records and medical data
- Monitor access logs and audit trails
However, no system is 100% secure. We encourage patients to keep their login credentials and personal data confidential.
5. Cookies and Website Tracking
Our website may use cookies and tracking tools to:
- Analyze site traffic and performance
- Personalize content and user experience
- Remember user preferences
You can disable cookies via your browser settings.
6. Patient Rights
You have the right to:
- Access and correct your personal data
- Request copies of your medical records
- Withdraw consent (subject to legal constraints)
- Raise concerns regarding misuse of your data
7. Retention Policy
We retain your personal and health information for as long as needed to fulfill the purposes outlined above or as required by law and medical record standards.
8. Third-Party Links
Our website may contain links to external sites. Sanjo Hospital is not responsible for the privacy practices or content of those sites.
9. Policy Updates
Sanjo Hospital reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this policy or how your data is handled, please contact:
